Trade Floor Support Job at TEKFORTUNE INC, San Francisco, CA

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  • TEKFORTUNE INC
  • San Francisco, CA

Job Description

Job Description

Job Title: Trade floor support windows migration + Bloomberg

Location: [Boston, New York, and San Francisco]

Employment Type: [Contract]

Job Type: W2-Contract

Job Summary:

We are seeking a highly skilled and customer-focused Trade Floor Support Engineer to assist in the migration of trading floor desktops from legacy Windows OS to Windows 10/11, while providing hands-on support for Bloomberg Terminals and other market data applications. The ideal candidate has a strong background in desktop engineering, trade floor environments, and real-time trading tools.

Key Responsibilities:

  • Provide hands-on technical support to front-office traders and support staff during a Windows OS migration.
  • Coordinate and execute desktop migrations, ensuring minimal disruption to trading operations.
  • Configure, test, and support Bloomberg Terminals, including network connectivity and API integrations (e.g., Bloomberg Excel Add-in).
  • Experience with Bloomberg or Related applications.
  • Troubleshoot trade floor peripherals (e.g., multiple monitors, Bloomberg keyboards, printers, turrets).
  • Act as the primary contact for escalated end-user issues, ensuring quick resolution.
  • Collaborate with infrastructure and application teams to validate application compatibility on new Windows builds.
  • Maintain and update documentation for migration procedures, technical guides, and support runbooks.
  • Participate in early-morning and off-hour support shifts as required to support trading hours.
  • Support other market data platforms such as Reuters, Eikon, ICE, or FactSet (if applicable).

Job Tags

Contract work, Shift work, Early shift,

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