Job Description
This will be hybrid with 3 days per week onsite in Palo Alto or Irvine CA
Schedule: M-F (9-6 with 1 hour non-billable lunch) with flexibility depending on business needs
Most important skills/responsibilities
- You'll bring digital experiences to life through smart, concise, on-brand copy and content, balancing brand expression with UX principles
- You'll be translating complex concepts into clear and approachable language that guides users through the experience
- Work will be focused on the in-vehicle and app experience, as well as web products such as our online purchase flow
- Comfort exploring multiple strategic directions, working in Figma, presenting work and collaborating with product designers, product managers and engineers
Role summary
- As a Sr. UX Writer focused on the in-vehicle experience and mobile app, you’ll work closely with product designers and engineers to shape the user experience through content and copy.
- You’ll have the opportunity to impact how users interact with their vehicles, designing new features, as well as iterating on the existing in-vehicle experience.
Responsibilities
- Work in partnership with our design, product and engineering teams, contributing to active work tracks, from strategy to concepting to production.
- Balance expression of our brand voice with UX principles, thinking strategically about how we’re guiding users through the experience.
- Helping to shape the user experience and design experiences that are uniquely.
- Become an expert in our products—you’ll take the complex and translate it into clear, approachable language.
- Work within and expand our copy system—creating a consistent copy experience across the ecosystem.
- Pitch in here and there on other writerly projects—such as naming or defining how we position new features.
The kind of writer you are:
- You get satisfaction in shaping digital experiences through words.
- Enjoy writing a splashy headline just as much as a perfectly on-brand CTA.
- You’re comfortable weighing in on UX and helping to shape the experience.
- You think big picture and sweat the details.
- You’re comfortable with conjuring definition from ambiguity.
- You’re collaborative, proactive and enjoy solving problems.
- You’re not afraid to ask why. A lot.
- You’re okay with cutting the Oxford comma out of your life.
Qualifications
- 5+ years of experience writing for brands and digital products
- A portfolio highlighting your digital product experience, with end-to-end flows featuring smart and engaging copy
- Experience with Figma, Google suite, Jira and Confluence
- Comfort with presenting your work, explaining your thinking and working with others to bring your vision to life.
- Familiarity with research to define verbal strategy.
- Appreciation for testing and iterating on work.
- Ability to pick things up quickly, juggle multiple projects and adapt to shifting timelines and priorities.
Job Tags
Without location, Shift work, 3 days per week,