Job Description

Quality Control Manager

Responsibilities:

The Quality Control Manager is expected to lead the Quality team for the repair station in the execution of the below stated responsibilities.

• Coordinate and distribute revisions to all controlled manuals.
• Coordinate FAA inspections as delineated by RSM & QCM.
• Respond to any request for an inspection of the company’s certificate.
• Ensure that work accomplished outside the repair station’s fixed location is performed in accordance with this manual. Determine the final disposition of articles failing to meet the incoming inspection review.
• Ensure appropriate calibrations and checks are made on the tools and equipment used by this repair station.
• Ensure records of all calibrations and checks are kept current, and the calibrations are performed in accordance with the standards and procedures described in the Quality Manual.
• Audit all maintenance function contractors before use and maintain the results of those audits.
• Establish and maintain this repair station employment and training records.
• Perform the repair station’s “self-evaluation” to determine whether it has the housing, facilities, equipment, material, data, and trained personnel to add an article to its Capability List.
• Ensure all technical data is current.
• Gather the necessary documents and reports for final review. These documents shall include, but are not limited to, work order packages, purchase orders, training records, and calibration records.
• Responsible for maintenance of the quality system and all record keeping.
• Ensure that procedures are in place to obtain information with respect to the pertinent sections of Title 14 Code of Federal Regulations and Airworthiness Directives (AD).
• Ensure that procedures for shelf life are adequate and maintained current.
• Maintain all maintenance corrective action and training policy and procedures as delineated in the QC Manual
• At the direction of the AM, coordinate FAA inspections as delineated in this manual.
• Ensure all incoming, hidden damage, preliminary, in-process, and final inspections are performed in accordance with the policy and procedures as delineated in the QC Manual.
• Submit reports of serious defects or recurring un-airworthy conditions in accordance with the policy and procedures as delineated in the QC Manual.
• Ensure that all maintenance and inspection forms used by the repair station are complete prior to releasing articles for return to service. This is to include the FAA Form 8130-3.
• Ensure that all maintenance performed under the repair station certificate is done so in accordance current FAA regulations, manufacturer’s specifications or any other data acceptable to the FAA.
• Review and disposition all warranty returns, and track warranty return rates. Evaluate warranty return history and conduct root cause analysis and corrective actions as appropriate.
• Ensure that reports of serious defects or recurring non-airworthy conditions are submitted in accordance with the policy and procedures delineated in the QC Manual.
• Maintain the Technical Data, scrap program and procedures as delineated in the QC Manual.
• Ensure that all internal audits are performed and documented pursuant to the policies and procedures set forth in this QC Manual.
• Ensure that all corrective, preventive, and root cause actions for all audits internal and customer are taken, documented, and communicated to upper management and AM.
• Establish liaison with air carriers with respect to the applicable sections of Title 14 Code of Federal Regulations when work for air carrier is to be performed.
• Ensure that personnel follow, are trained and informed of the procedures for inspecting articles for maintenance and material.
• Perform other duties and / or projects as assigned.

Qualifications: Prior to being assigned as the Manager of Quality , or any person assigned technical supervisory responsibilities and being listed on the repair station roster, this repair station shall determine that the individual:

· Is appropriately certificated under FAR Part 65.

· Understands the FARs, Airworthiness Directives, methods, techniques, and practices contained in the applicable manufacturers’ maintenance and alteration documents and/other data acceptable to or approved by the FAA used by the repair station.

· Has the appropriate experience, evidenced by employment history, training, certification or practical tests to perform in the supervisory position assigned.

· Once the above information has been ascertained and documented in the appropriate employment file, the person shall be listed on the repair station roster.

· Bachelor’s degree (B.A.) or equivalent or four to six years related experience and/or training.

• Ability to solve problems under time constraints.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must have strong analytical skills and be versatile as well as have healthy experience of collection and analysis of complex data, both narrative and statistical.
• Excellent communication/interpersonal skills to build effective working relationships.
• Ability to work independently and within a team.
• Ability to handle stress and demonstrate strong problem-solving ability.
• The candidate should be active, self-motivated, a quick learner, and innovative.
• Ability to multi-task and in a fast paced, changing environment.
• Ability to prioritize assigned work, organization skills.
• Reports to: Director of Operations

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