Job Description
🌍 Technical Support Mechanical Engineer – Mechanical Systems (Remote, U.S.-Based)
🛠 Compressed Air Technology | 20–25% Travel | Entry to Mid-Level
💼 Full-Time | Remote | Growing Global Start-up
Do you thrive in hands-on environments, enjoy solving mechanical and process challenges, and want to work with cutting-edge equipment in a growing international company?
We’re seeking a Technical Support Engineer to join a rapidly expanding team supporting a game-changing, oil-free air compressor solution designed for industrial environments. This is a fully remote role (U.S.-based) with up to 25% travel for commissioning, training, and client support—ideal for a mechanically inclined engineer ready to grow with a high-tech startup environment.
🔍 What You'll Be Doing
- Provide remote and onsite technical support for industrial customers during equipment commissioning and post-installation troubleshooting
- Interpret and work with P&IDs, flow diagrams, and piping layouts —especially in air, fluid, or HVAC systems
- Monitor system performance via remote diagnostics , identify issues, and respond to alerts
- Partner with customers, internal engineers, and sales teams to ensure smooth installs and optimal performance
- Deliver technical training sessions to distributors and partners (onsite or virtual)
- Maintain accurate support documentation and contribute to internal knowledge-sharing resources
- Help bridge the gap between design, installation, and product support
🧩 Ideal Candidate Profile
- 1–4 years of experience in mechanical, field service, or technical support roles—especially in flow control systems (pumps, valves, compressors, etc.)
- Working knowledge of P&IDs, flow analysis, pumps, valves, piping systems, or heat exchangers
- Exposure to 3D modeling or drafting tools (Solid Edge, AutoCAD, or similar)
- Familiarity with pneumatic or hydraulic components is a plus
- Excellent troubleshooting skills with the ability to work independently
- Comfortable with customer interaction , both virtually and in-person
- Exposure to control logic, industrial automation systems, or instrumentation is a bonus (not required)
💼 Why Join?
- Work for a global innovator in clean, oil-free compressed air systems
- Be part of a collaborative technical team across multiple time zones
- Join a high-potential startup with European roots and global reach
- Travel opportunities include initial onboarding in Europe
- Long-term career growth path—opportunities to move into Product Management or Technical Sales
💰 Compensation & Benefits
- Competitive salary based on experience
- Fully remote work (U.S. based only)
- 401K + Health/Vision/Dental/Life Insurance
- 3 weeks PTO , plus 10 paid holidays (4 weeks after 3 years)
- Travel expenses covered (15–25% expected travel)
- Culture of flexibility, autonomy, and cross-functional learning
🚀 About the Company
This innovative European start-up is redefining the compressed air industry with a patented, oil-free compressor system used in manufacturing, food processing, and other industrial applications. With a rapidly growing U.S. presence, we’re expanding our support team to help scale service, training, and technical excellence for a global customer base .
📬 Ready to Apply?
If you’re a mechanically minded problem solver looking to combine engineering, fieldwork, and customer support in a flexible, tech-forward company , this is your opportunity.
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Job Tags
Holiday work, Full time, Remote job, Flexible hours,