Job Description
Job Description We're seeking a highly motivated
Junior EDI Data Integration Engineer to support the operational functionality of our EDI/B2B systems, including Sterling Integrator. This entry-level role provides an opportunity for individuals to gain hands-on experience in the dynamic field of data integration and system maintenance. You'll work closely with senior engineers and cross-functional teams to learn and contribute to key operational and support activities.
Key Responsibilities: - Provide ongoing support and maintenance for EDI/B2B data exchange systems in line with the Master Services Agreement (MSA)
- Assist in onboarding and transition services for new clients, partners, and environments
- Help maintain and update key documentation such as:
- Standard Operating Procedures (SOPs)
- Onboarding and Offboarding Tracker
- Operational, Incident, Change, and Governance Reports
- Weekly Status Reports and Metrics Reports
- Monthly Dashboards, RCA, and Outage Reports
- Monitor incident and service requests and escalate to senior engineers when necessary
- Assist in troubleshooting and resolving system incidents within SLAs
- Participate in software release cycles, including coordinating testing and validating changes
- Conduct proactive system maintenance, including patching and configuration updates
- Collaborate with the wider team to analyze and document system requirements and processes
- Coordinate with vendors and internal teams to resolve escalated incidents
- Support the tracking of incidents and contribute to reporting activities
Requirements What You Bring: - Education : Bachelor's degree (or in progress) in Computer Science, Information Systems, Engineering, or related field
- Experience : Basic exposure to EDI/B2B systems and integration tools (preferably IBM Sterling Integrator or similar platforms)
- Skills :
- Understanding of EDI formats (e.g., X12, EDIFACT), protocols (FTP, SFTP, and integration systems
- Familiarity with ticketing systems, incident management, and change control processes
- Strong attention to detail and willingness to learn
- Strong communication skills, both written and verbal
- Team-oriented with the ability to collaborate across departments
- Preferred : Familiarity with cloud platforms, XSD, database management, or integration tools is a plus
LVT Labs Consulting
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