Job Description
Job Description
Job Description
E-Commerce & Marketing Assistant
Garage Door Wholesaler and Manufacturer.
In-House only (NO REMOTE)
Operational Hours: 7am-3:30pm
Benefits/Perks:
- Competitive Pay
- Friendly, Small Office Environment
- Direct Mentorship from Ownership
- Career Growth Opportunities
About Us:
We are a family-owned garage door wholesaler specializing in hardware and custom solutions. Our team is small but driven, and we value initiative, reliability, and a strong work ethic. As our business grows, we’re looking for a capable and motivated E-Commerce & Marketing Assistant to help manage and expand our online operations.
You’ll be working directly with the owner , wearing multiple hats—from handling online listings to managing customer calls, supporting marketing, and coordinating shipping.
Key Responsibilities:
- Customer Support: Answer incoming calls and respond to emails regarding orders, products, and availability
- E-Commerce Management: Maintain and update product listings on platforms like Shopify, Amazon, or WooCommerce
- Order Fulfillment: Process and track online orders, assist with coordinating shipments and pickups
- Shipping & Logistics: Communicate with delivery partners, schedule freight pickups, and resolve delivery issues
- Marketing Support:
- Create and schedule social media posts
- Assist with digital advertising and promotions
- Design flyers, banners, or simple graphics using Canva or Photoshop
- Lead Follow-Up: Track and follow up with inbound sales leads via phone or email
- CRM & Data Entry: Keep customer information, order history, and contact lists up to date
Qualifications:
- Strong communication and customer service skills (phone and email)
- Comfortable with computers, email, and web-based platforms
- Proficiency in Microsoft Office (especially Excel & Outlook)
- Familiarity with shipping platforms (UPS/FedEx) and basic logistics a plus
- Experience with online listings or willingness to learn (Shopify, Amazon, Ebay etc.)
- Detail-oriented and highly organized
- Fast learner, able to multitask and work efficiently
- Positive attitude and team-oriented mindset
Job Tags
Work at office, Remote work,