Job Description
Insight Global is looking for a Fulfillment Coordinator (Customer Service) to support one of our top Toy Manufacturing and Entertainment clients. This is an 8-month contract position with a hybrid work schedule (4 days a week onsite, 1 day remote). The hourly compensation for this role is $22-24/hour depending on years of experience.
As a member of the Customer Service team, you will function as an integral part of a global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment.
Responsibilities:
- Serve as Primary contact for retailer accounts and Sales Managers in all communications.
- Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
- Enter and maintain accurate pricing and toy specifications.
- Establish and maintain customer profiles in the order management system to ensure order processing meets customer requirements.
- Maintain proper Dating Terms and Promotional Programs on all purchase orders.
- Research and resolve domestic and direct import order and shipment problems.
- Monitor special orders to ensure timely delivery of product for advertisements, events, and other customer promotions.
- Provide timely and accurate item, order and shipment information to customers, Sales team, and management for use in planning, scheduling and forecasting.
Qualifications:
- Associate’s degree in business or equivalent experience.
- 1+ years' experience in a customer support role.
- Demonstrated growth mindset by staying curious, and continuously learning, embracing challenges, and improving.
If you're interested in this position, apply today!
Job Tags
Hourly pay, Contract work,